Supported Browsers and Operating Systems

Blackboard™ Learn Release 9.1 was tested with a variety of platform technologies as well as common client-side technologies:

  • Certified: fully tested and supported
  • Compatible: partially tested but should function properly
  • Unsupported: either impossible or not tested

Microsoft Windows Operating System

  Internet Explorer
10
Internet Explorer
9
Internet Explorer
8
Windows XP
(32-bit)
Unsupported by Microsoft Unsupported by Microsoft Compatible
Windows Vista
(32-bit)
Unsupported by Microsoft Certified Compatible
Windows Vista
(64-bit)
Unsupported by Microsoft Compatible Compatible
Windows 7
(32-bit)
Compatible Certified Compatible
Windows 7
(64-bit)
Certified Certified Compatible
Windows 8
(32-bit)
Compatible Unsupported by Microsoft Unsupported by Microsoft
Windows 8
(64-bit)
Certified Unsupported by Microsoft Unsupported by Microsoft

 

  Firefox
(ESR)
Firefox
(Final Release Channel)*
Chrome
(Stable Channel)**
Windows XP
(32-bit)
Certified Compatible Compatible
Windows Vista
(32-bit)
Certified Certified Compatible
Windows Vista
(64-bit)
Certified Compatible Compatible
Windows 7
(32-bit)
Certified Certified Certified
Windows 7
(64-bit)
Certified Certified Certified
Windows 8
(32-bit)
Certified Certified Certified
Windows 8
(64-bit)
Certified Certified Certified


Apple Mac OSX Operating System

  Safari 6.0.3 Safari 6.0.1 Safari 5.1 Safari 5.0 Safari 4.0
Mac OSX 10.6
"Snow Leopard"
Unsupported by Apple Unsupported by Apple Certified Certified Compatible
Mac OSX 10.7
"Lion"
Certified  Certified (10.7.5) Certified Unsupported by Apple Unsupported by Apple
Mac OSX 10.8
"Mountain Lion"
Certified
(10.8.3)
Certified (10.8.2) Certified Unsupported by Apple Unsupported by Apple

 

  Firefox
(ESR)
Firefox
(Final Release Channel)
Chrome
(Stable Channel)
Mac OSX 10.6
"Snow Leopard"
Certified Certified Certified
Mac OSX 10.7
"Lion"
Certified Certified Certified
Mac OSX 10.8
"Mountain Lion"
Certified Certified Certified

 

*The Firefox Release Channel is the fully tested version by Mozilla and is intended to be the most stable. This channel is updated roughly every six weeks. For more details about Firefox, please review the material available at The Mozilla Blog.

**The Chrome Stable Channel is the fully tested version by Google and is intended to be the most stable, as the name implies. This channel is updated roughly every two to three weeks for minor releases and every six weeks for major releases. For more details about Chrome, please review the material available at The Chromium Projects.

JRE Support

Blackboard Learn requires the latest version of Sun JRE 6 or JRE 7. The JRE can be downloaded from Java SE Downloads.

Configuration Notes

  • 64-bit Client Operating Systems: Blackboard is generally unprepared to test 64-bit versions of client operating systems. They will continue to keep Windows XP 64-bit unlisted. 64-bit Windows Vista and Windows 7 will remain Compatible [June 2011]
  • Internet Explorer 8 is only supported in Standards Mode.
  • Internet Explorer 9 is only supported in Standards Mode.
  • JAWS: Blackboard strives to make all its products as accessible as possible. JAWS 11 and 12 are used during accessibility testing of 9.1 SP11.
  • Chrome support: Due to the auto-update feature of Chrome, support is based on the version available at the time of testing. 9.1 SP13 was tested with Chrome 26.0.x.
  • Firefox support: Due to the auto-update feature of Firefox, support is based on the version available at the time of testing. 9.1 SP13 was tested with Firefox versions 20.0.x and 17.0.x (ESR).
  • OSX 1.8: Java is no longer shipped as part of the OS install and must be downloaded and installed by users on request of application/applet. This is a one time action on the part of the user.

Client Technology

Highlights of Changes from Previous Service Packs

  • OSX 10.8/Safari 6.x support added
  • Windows 8 and IE10 support added (focus on 64-bit version)

Technologies Not Supported

  • Internet Explorer 6, 7
  • Firefox 1.5, 2.0, 3.0, 3.5 and 3.6
  • Safari 2.0, 3.x (or any version on Windows)
  • Windows XP 64-bit version (unlisted)
  • Mac OSX 10.3, OSX 10.4, OSX 10.5
  • JRE 5 though it may continue to work

 

 

Updated January 06, 2014

 

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