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Financial Aid FAQ

Although Student Financial Aid Services (SFAS) offices remain closed for face-to-face services, we are still here to help you with your financial aid needs.

SFAS staff are working remotely and are available to answer questions and provide you with financial resources.

Limited in-person services are also available.

Monitor your TCC email account for important communications from SFAS.

Frequently Asked Questions

How do I contact financial aid?

Contact us during our remote business hours by:

  • Phone: 817-515-4AID (4243)
    • Be prepared to provide your TCC student ID number
  • Email:
    • To ensure a prompt reply, send your email as follows:
      • From: Your email address
      • Subject: First and Last Name - TCC student ID number
        • Example: Joe Student - 1234567

Our remote business hours are:

  • Monday–Thursday: 8 a.m.–7 p.m.
  • Friday: 9 a.m.–5 p.m.
  • Saturday & Sunday: Closed

The best option for immediate service is by calling or emailing.

However, limited in-person services are also available. Visit the limited in-person services page for current in-person hours and locations.

How do I apply for financial aid?

If you're a Fall 2020 or Spring 2021 financial aid applicant, you can follow our instructions for applying for financial aid.

You will need your financial income information for tax year 2018 to complete your financial aid application.

After you apply, if you've had a loss of income, we'll review your individual circumstances to determine if you qualify for federal grants or loans. To be considered, complete our 2020-2021 Special Circumstances Form: Income Reduction.

Can I make a financial aid appeal?

You may request a financial aid appeal based on valid mitigating circumstances which occurred during the semester you lost your eligibility. Follow our steps to submit a financial aid appeal.

How do I submit my documents if the financial aid offices are closed?

You can still send your documents to us by email, fax, or postal mail.

However, please protect and secure your information. Personal identifiers (social security number, date of birth) should be blacked out before your documents are sent to us.

Make sure your name and TCC student ID number are on all of your documents so we can easily identify your student account.

Send via Email

Email your documents to

Send via Fax

Fax your documents to your home campus:

  • Northeast: 817-515-0504
  • Northwest: 817-515-0575
  • South: 817-515-0561
  • Southeast: 817-515-0803
  • Trinity River: 817-515-0705

Send via Postal Mail

Mail your documents to:

Tarrant County College
District Student Financial Aid Services
300 Trinity Campus Circle
Fort Worth, TX 76102

What if I need more financial resources than just financial aid?

Consider applying for our Eliminating Barriers Fund, a fund that provides financial assistance to students experiencing financial hardship.

Updated August 19, 2020