Support Services
Many of our offices are transitioning to virtual communications while our campuses are closed.
Unless otherwise noted, all listed offices will be open remotely during the summer (May 11–July 31, 2020) Monday–Thursday from 7:30 a.m.–6 p.m. Hours are likely to expand as we adapt to an online environment.
If you have additional questions, contact the vice president for student development services at your home/primary campus.
Student and Academic Support Services
Academic Advising & Course Registration
- Status: Operating remotely
- Academic advising information
- Online academic advising information
Academic Success Center (Southeast Campus only)
- Status: Operating remotely
Admissions & Getting Started at TCC
- Status: Operating remotely
- Enrollment information
Bookstores
- Status: Closed
- Bookstore information
- Online bookstore orders
Business Services
- Status: Operating remotely
- Paying for college information
Campus Police
- Status: Open; Patrolling campuses
- Contact campus police at 817-515-8911
CARE Team
- Status: Operating remotely
- CARE Team information
Career Services
- Status: Operating remotely
- Career Services information
Counseling Services
- Status: Operating remotely
- Counseling services information
- Mental health resources
- Veterans counseling information
- Students in crises should also use the following resources:
- MHMRTarrant: Call or text 817-335-3022; 1-800-866-2465 (Toll free); 817-569-4499 (TTY-TDD number for Hearing Impaired)
- National Suicide Prevention Hotline: 1-800-273-5233
- Crisis Text Line (Text START to 741-741)
Emergency Funds (Eliminating Barriers Fund)
- Apply for emergency funds if you're experiencing an emergency financial situation which puts your ability to remain enrolled in jeopardy.
Family Empowerment Center (South Campus only)
- Status: Operating remotely
- Family Empowerment Center information
Financial Aid
- Status: Operating remotely
- Financial Aid Services information
Food Services
Food Pantries
Health Services
- Status: Operating remotely
- Health Services information
Information Center
- Status: Operating remotely
- Information Center information
Intercultural Network
- Status: Operating remotely
- Intercultural Network information
Learning Labs and Academic Support Resources
- Status: Operating remotely
- Learning labs and academic support resources information
- Access Tutor 24/7 online tutoring through your Blackboard account.
- Tutor 24/7 allows you 10 hours of tutoring help. If you exceed your time, your instructor may request additional hours for you by submitting a Help Desk ticket. They must include your first and last name, and email address.
Libraries
- Status: Operating remotely
- Library information
New Student Orientation (NSOR)
- Status: Postponed; will transition to online platform during the week of March 23, 2020
- Check your myTCC email for details instructions and information.
Registrar
- Status: Operating remotely
- Admissions and Registrar information
Stay the Course
- Status: Operating remotely
- Students will be contacted via text, email and other online platforms.
Student Accessibility Resources (SAR)
- Status: Operating remotely
- Student Accessibility Resources information
- Contact SAR if you have questions about how online courses may impact your accommodations.
Student Activities
- Status: Operating remotely
- Student Activities information
Student Conduct and Title IX Services
- Status: Operating remotely
- Student Handbook
- Report a Title IX Violation
- Contact campus directors of Student Conduct & Prevention Education
Student Organizations and Student Government Association (SGA)
- Status: Closed
- You're encouraged to stay connected to each other and to your organization advisors through email and other online options.
- Student Activities Office information
Technical Support
- Status: Operating remotely
- Technical support information
Testing Centers
- Status: Closed; staff operating remotely.
- On-campus testing is temporarily suspended. Online testing options are being explored.
- HESI A2 Assessments scheduled for March 25 and 27, 2020, have been postponed. If you registered, check your email for updated information.
Transfer Centers
- Status: Operating remotely
- Transfer Center information
TRiO Student Support Services
- Status: Operating remotely
- TRiO Student Support Services information
Veterans Resources
- Status: Operating remotely
- Contact veterans counselors for all veterans-related questions.
Vice Presidents for Student Development Services
Northeast Campus
Mayra Olivares-Urueta
ne.vpsds@tccd.edu
Northwest Campus
Vesta Martinez (Acting)
nw.vpsds@tccd.edu
South Campus
Stephanie Hill
so.vpsds@tccd.edu
Southeast Campus
Michael DuPont
se.vpsds@tccd.edu
Trinity River Campus
Julie Amon
tr.vpsds@tccd.edu
TCC Connect Campus
Carlos Morales
cn.vpsds@tccd.edu
Updated May 11, 2020