EasyRide Program

How to Activate Your GoPass Account?

Follow the GoPass Activation Guide (PDF)Listen (opens in a new tab). The guide provides step by step instructions for:

1. Downloading the GoPass app from the App Store or Google Play
2. Logging in with your official TCC student email address
3. Verifying your account and activating your TCC Student Pass

Your free monthly pass will load automatically once your account is set up.

Activation takes only a few minutes. Your pass will renew each month automatically as long as you remain enrolled.

How do I use my GoPass account to pay my fare?

Open the GoPass app and confirm your TCC Student Pass is active.

• Tap your TCC Student Pass to display the barcode. It will show the number of days left in the current month and clearly state “TCC Student Pass.”
• Security features prevent screenshots. The pass displays a moving bus in the background and shifts to a brighter green when touched.
• Scan the barcode at the bus farebox, or show it to the train conductor, or On Demand driver.
• Your active pass also covers On Demand microtransit rides at no cost.
• Each pass is valid for one month and renews automatically as long as you remain enrolled at TCC.

What Trinity Metro services can I access with my GoPass Account?

Using a GoPass account linked to your TCC credentials, ride any of the following:

• Trinity Metro bus routes
• Trinity Metro On-Demand rideshare vans
  • Book a ride when you arrive in the boundary where you will be boarding the van. Future bookings from outside the boundary are not possible. Visit the Trinity Metro maps to see boundary maps (opens in a new tab).
• TEXRail
• Trinity Railway Express (TRE)
  • You can ride free of charge on TRE trains between Fort Worth T&P Station and CentrePort/DFW Airport stations. Any travel east of CentrePort/DFW Airport (Dallas County) will require a pass that can be purchased directly from the free GoPass app.

What if I don't have a smartphone to use the GoPass app?

Physical tickets are a backup option if you don't have a smartphone to use the GoPass app. You must meet EasyRide eligibility requirements to get a physical ticket.

Please visit your campus Student Connections Center to request physical tickets if needed.

What happens to my GoPass account if I change or upgrade my phone?

Simply reinstall the GoPass app and log in again with your TCC student email. Your free monthly pass will load automatically.

How to Book through the Lyft Service at TCC Northeast

The Lyft service replaces the On-Demand service in the EasyRide program. Eligible students can use this transportation service at no cost. Free rides are available only between Trinity Lakes Station and TCC Northeast.

You can book free on-demand rides using unique ride codes. You will book your free ride by following these instructions:

1. Complete the application to get your ride code
   • The District Office of Student Affairs will provide you with unique ride codes
2. Open the navigation menu in the Trinity Metro On-Demand app (opens in a new tab)
3. Click on Promo Codes
4. Enter your 10-digit unique ride code
5. Select the Lyft proposal and book your ride

Can I only ride for free when I am going to or from a TCC location?

Use your GoPass account to travel anywhere Trinity Metro's local bus service goes, 7 days a week. Your GoPass account must be active and linked to your TCC student credentials.

You can also ride:

• Daily: Trinity Metro On-Demand rideshare vans and TEXRail
• Monday–Saturday: Trinity Railway Express (TRE) from Fort Worth to CentrePort Station

When will my enrollment eligibility be reported to Trinity Metro?

TCC provides Trinity Metro with a monthly eligibility file 2 days before the start of each month.

TCC also provides daily updates from the 1st through the 28th. This makes sure that newly registered students are reported promptly.

Are paratransit services available through the EasyRide Program?

Yes, paratransit tickets are available through the Trinity Metro paratransit service. Services are available for students with a verified disability that prevents them from riding regular city bus service.

How to request service:

The links in the list below will open in a new tab.

1. Review the Trinity Metro Paratransit program to learn more
2. Complete the ACCESS Application Form available at Trinity Metro Paratransit Service. If there are issues accessing this form, contact compliance@ridetm.org or call 817-215-8700.
3. Receive certification from Trinity Metro ACCESS.
4. Complete the Trinity Metro Paratransit Ticket Request Form

Once your enrollment and certification are verified, 40 tickets will be mailed to your address on record.

What if I need to ride more than one bus?

Use your active TCC Student Pass in the GoPass app, even if you need to ride more than 1 bus or any combination of Trinity Metro services. This includes On-Demand rideshare vans and rail.

Be sure to show your barcode in the app each time you board.

How do I know which bus to ride?

There are many tools available to help you plan your trip:

• Access a full system map and individual route schedules on the Trinity Metro website (opens in a new tab)
• Printed versions are also available at TCC campuses

Return to the top of the page for bus routes.

How do I know where to get on the bus?

All bus stops are marked with a bus stop sign that includes the stop number, which route serves the stop and Trinity Metro's Customer Care phone number.

Allow plenty of time and make sure the bus operator can see you. Some stops have shelters and/or benches for your convenience.

How do I get off of the bus?

Know which stop you need and then pay attention to the visual and audio announcements on board the bus. When your stop is announced, pull the yellow cord or push the yellow panel to signal your stop. Both stop devices can be found on the sides of the bus interior along the windows.

Is it safe to ride the bus?

Yes, customer safety is a top priority at Trinity Metro. Trinity Metro bus operators are trained to watch for suspicious behavior and have best practice procedures to follow to keep all passengers safe. As you would do anywhere, always be aware of your surroundings

How long does the program last?

The partnership is currently scheduled for 12 months. To participate in the program, you must be a registered TCC student and meet eligibility requirements.

How do I get in touch with Trinity Metro?

The Trinity Metro customer service phone info center is open seven days a week at 817-215-8600.

What if I have more questions?

For more information, please contact the District Office of Student Affairs:

• Email EasyRideProgram@tccd.edu
• Call the EasyRide Program at 817-515-1410
• Call the TCC Information Center at 817-515-8223