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eLearning Complaint Resolution

You are encouraged to discuss concerns and complaints with College personnel and should expect a timely and appropriate response.

When possible, you should first address your concerns through informal conferences with those directly involved. Formal due process is available when informal resolution cannot be achieved. TCC's process for resolving student complaints is described in the Student Handbook.

If an issue cannot be resolved internally, a complaint can be filed with appropriate agency in your state of residence.

Please check this site regularly for any changes to our authorization status. You can also contact the College’s office of eLearning at 817-515-8000 for more information.

Updated December 01, 2017