PCS Retirement

PCS Retirement is TCC's retirement recordkeeping platform.

PCS Retirement provides a secure, online access point where you can make certain transactions and manage investments from your 403(b) Tax Deferred Account (TDA), Non-Qualified Deferred Compensation Plan (457B), and Optional Retirement Plan (ORP) accounts anytime, anywhere, 24 hours a day, seven days a week.

PCS Retirement is a plan administration service that provides features for you to access your plan and coordinate transactions in a timely and convenient manner.

PCS Retirement permits employees to:

• Approve eligibility for loans, hardships, plan to plan transfers, and distributions for terminated and retired participants under the 403(b) plan (Tax Deferred Account)
• Approve eligibility for loans, unforeseeable emergencies, plan to plan transfers, and distributions for terminated participants under the 457(b) program
• Create new or change voluntary contribution amounts or investment provider allocations under the 403(b) and 457(b) plan via an online salary reduction agreement
• Change investment provider allocations under the Optional Retirement Program (ORP)
• View current account balances and year to date contributions

Download the PCS Retirement login instructions brochure (PDF)Listen for information on setting up and managing your account.

TCC Retirees: Changing from Retirement Manager to PCS Retirement

Log in to PCS Retirement (services will update from IPX to PCS) to manage your retirement account.

1. Upload your paperwork to PCS IPX and enter the email address IPXdistributions@pcsretirement.com when prompted.
2. Contact PCS Retirement customer support.
   • Email: IPXservicecenter@pcsretirement.com
   • Phone: 844-264-1502
   • Hours: Monday through Friday, 8:30 a.m.–5:30 p.m.

Contact PCS Retirement

The participant toll-free phone line is 844-264-1502.

Hours are:

• Monday–Friday: 8:30 a.m.–5:30 p.m. Central Standard Time (CST)
• Saturday–Sunday: Closed

The phone line is staffed by a select group of Customer Service Associates (CSAs). The CSA's can assist participants with:

• System login and website navigation
• Submission of an online salary reduction agreement
• Submission of eligibility request for a loan, hardship, unforeseeable emergency, plan to plan transfer, and severance of employment distribution

Specific account questions not indicated in the above bullet points should be referred to your investment provider for assistance.

You may also contact your ORP, TDA, and/or 457B authorized representative for assistance with your account.

Contact

Updated August 06, 2026