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Financial Aid Appeal Request

You may request a financial aid appeal based on valid mitigating circumstances which occurred during the semester you lost your eligibility.

While ineligible for financial aid, you are responsible for all educational expenses.

What's considered a valid mitigating circumstance?

Examples of mitigating circumstances include, but are not limited to:

  • Illness
  • Family illness
  • Death of an immediate family member
  • Job-related issues
  • Change of major

What should I know before starting my appeal?

Before you submit a financial aid appeal, make sure you've:

  • Completed your FAFSA and submitted all required documents for the appropriate year,
  • Checked that the Admissions and Registrar Office has the correct/updated academic program and catalog year on file.

If you need over 51 hours to meet the minimum SAP standards, or will be over the timeframe limit before meeting minimum SAP standards, the financial aid appeal request timeframe process may also be used.

A financial aid appeal request will not waive or resolve any outstanding balances. Any outstanding balances must be paid in full prior to submitting your financial aid appeal.

What needs to be included in my appeal?

You must provide the following 2 documents for your appeal.

Personal Statement

You must analyze and evaluate your circumstances, then develop a long-term plan to ensure you will achieve your educational goals.

Answer the following questions in essay format:

  • What were the mitigating circumstances that prevented you from meeting our academic progress standards?
  • What steps have you taken to overcome these circumstances?
  • What steps will you take to ensure you remain academically eligible for financial aid and how can TCC assist in this process?
  • What are your long-term academic goals and what steps are necessary to achieve them?

Note: "I need financial aid for school" or anything similar is not an acceptable response for the questions.

Supporting Documentation

You must include any documentation that supports your mitigating circumstance, such as medical documents with medical release, employment documentation, legal documentation, etc.

How do I submit my appeal?

Select one of the submission methods listed below to submit your appeal (personal statement and supporting documents) to Student Financial Aid Services. Only one method may be used to submit your appeal. Additional or duplicate submissions are subject to denial.

Communication regarding the status of your appeal will be sent via your TCC e-mail account.

Online

To ensure expedited processing, complete the online Financial Aid Appeal form request.

Personal statement and documentation must be attached at time of submission.

Email

Email your documents to fahelp@tccd.edu.

Fax

Fax your documents to your home campus:

  • Northeast: 817-515-0504
  • Northwest: 817-515-0575
  • South: 817-515-0561
  • Southeast: 817-515-0803
  • Trinity River: 817-515-0705

Postal Mail

Mail your documents to Student Financial Aid Services on your home campus:

What happens after I submit my personal statement and supporting documentation?

Allow 5-10 business days for processing. During peak enrollment periods, review of an appeal may take more than 10 business days.

After your appeal has been processed, you'll be notified through your myTCC e-mail account regarding any additional information that may be needed, further instructions on what comes next, or a confirmation letter that your appeal has been approved or denied.

If your appeal requires an Academic Success Plan, you will be contacted by Advising and Counseling for an appointment to create a success plan.

If my appeal is approved, when can I review my financial aid?

Once you have been awarded, you will be able to view your award letter in WebAdvisor.

  1. Log in to WebAdvisor
  2. Select Student
  3. Select Self-Service – Financial Aid in the Financial Aid Service section
  4. Click on the academic year of the appeal
  5. Click Financial Aid in the upper left side of screen
  6. Select Award Letter

If my appeal is approved, when will my financial aid be disbursed?

You will receive the funds a week before the class(es) begins.

If your class(es) has begun, you should receive the funds within 5 business days if you have selected a refund preference with BankMobile. BankMobile is TCC's third-party disbursement company.

You must create a profile to choose your disbursement preference.

Updated January 20, 2021