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Coronavirus (COVID-19) Update

Review our Business Services frequently asked questions for answers related to COVID-19.

Refer to the Term Sessions to review the term-specific refund schedule. After selecting a term, look for your course start/end date.

You must officially drop and/or withdraw to initiate any potential refund unless you are de-registered (DREG) for lack of payment or dropped for academic reasons.

For non-credit classes, see the Community Education & Engagement refund policy.

How are refunds determined?

Based upon the refund schedule, credit balances are automatically shown on your account when you withdraw or cancel a course.

They are calculated based on your invoice amount, not the payments you've made, and may first be applied to any outstanding balances you have with the College. This includes but is not limited to parking fines, library fines and returned items.

If you've received a Dual Credit Grant reimbursement, you may be required to repay funds received.

If you are enrolled in a TCC Plus (Inclusive Access) course with the cost of digital course materials included in your tuition, visit our TCC Plus page to determine how refunds are calculated.  

How will I receive my refund?

Refunds may take up to 6 weeks to process, and will be refunded based on the original payment method.

Refunds will be made to the credit/debit card used for payment if the refund is processed within 180 days of the original payment.

Refunds for cash, check or ACH/electronic check payments, debit/credit cards after 180 days of the original payment will be processed using your refund selection kit refund preference.

Refund Selection Kit

If you're between the ages of 16 to 54, and are either eligible for financial aid or registered for classes, you will receive an email and be mailed a refund selection kit from BankMobile Disbursements®. To get started, visit BankMobile Disbursements®.

Have additional questions about the refund selection kit?

View our institution's contract with BankMobile, a division of Customer Bank, or contact Business Services.

Can I request that my refund eligibility be reconsidered?

If you feel you've met the Student Refund Request Guidelines, you may request that your refund eligibility be reviewed for further consideration by completing the Tuition Refund Request Form.

Semester Appealing Deadline
Fall End of Spring
Summer End of Fall
Spring* End of Fall

*Spring 2020 Tuition Refund Request forms related to COVID-19 will be accepted through May 15, 2020.

Additional Information

See the complete refund policy in the Catalog.

Tuition rates and refund of tuition are subject to change by legislative and/or TCC Board of Trustees action without notice. The College reserves the right to cancel any course section due to an inadequate number of enrolled students.


For questions or additional information, contact your campus's Business Services Office.

Updated April 28, 2020