Refunds

Financial Aid Refund Changes Effective Fall 2025

Important Information to Know

• Financial Aid will be disbursed after classes have started.
• Financial Aid refunds will be processed after the class census date.
• Books and required materials will be available for purchase at TCC campus bookstores, 10 days before the start of the term.

Review the Financial Aid Refunds FAQs and the Disbursement FAQs for additional information.

Term Refund Schedule

Refer to the term sessions to review the term-specific refund schedule.

After selecting a term, look for your course start/end date.

Note: For continuing education classes, see the Refund Policy in the Continuing Education Catalog.

How are refunds determined?

Based upon the refund schedule, credit balances are automatically shown on your account when you withdraw or cancel a course.

You must officially drop and/or withdraw to initiate any potential refund unless you are de-registered (DREG) for lack of payment or dropped for academic reasons.

Refunds are calculated based on your invoice amount, not the payments you've made, and may first be applied to any outstanding balances you have with the College. This includes but is not limited to parking fines, library fines and returned items.

If you are enrolled in a TCC Plus (Powered by First Day™) course with the cost of digital course materials included in your tuition, visit our TCC Plus page to determine how refunds are calculated.  

How will I receive my refund?

Refunds may take up to 6 weeks to process, and will be refunded based on the original payment method.

Refunds will be made to the credit/debit card used for payment if the refund is processed within 180 days of the original payment.

Refunds for cash, check or ACH/electronic check payments, debit/credit cards after 180 days of the original payment will be processed using your refund preference with BankMobile Disbursements.

BankMobile Disbursements

Our school delivers your refund with BankMobile Disbursements, a technology solution, powered by BMTX, Inc.

You will receive information from BankMobile Disbursements if you are one of the following:

• Between the ages of 16 to 54 and are currently registered for classes,
  or
• Age 16 and older and have been awarded financial aid.

How do I choose my refund preference?

To choose your refund preference, visit BankMobile Disbursements.

What should I do if I am asked to share personal information?

• BankMobile will never contact you via email, text message, or phone and ask for your password, PIN, debit card number, or other sensitive personal information. Immediately hang up the phone or disregard any emails and texts if someone contacts you requesting this information.
• If you become a victim of fraud related to your BankMobile Checking Account, contact BankMobile immediately at 855-398-7260 to connect with their Resolution Expert Team.

Have additional questions about BankMobile Disbursements?

View our third-party servicer contract for refund management or contact Business Services.

Refund Identity Verification

To ensure the security of financial aid funds, a student account may be selected for identity verification.

• Verifications must be completed before a financial aid refund can be released.
• If an account is selected for verification:
  • A physical check will be issued regardless of a previously selected BankMobile Refund Preference.
  • The student will receive an e-mail notification providing in-person pickup instructions and identification requirements.
• Verifications not completed within 21 days may result in funds being returned to the Department of Education.

Can I request that my refund eligibility be reconsidered?

If you feel you've met the Student Refund Request Guidelines, you may request that your refund eligibility be reconsidered by completing the Tuition Refund Request Form.

The form must be submitted no later than the end of the next long semester following the semester for which you're requesting a refund.

Additional Information

See the complete refund policy in the TCC Catalog.

Tuition rates and refund of tuition are subject to change by legislative and/or TCC Board of Trustees action without notice. The College reserves the right to cancel any course section due to an inadequate number of enrolled students.

Contact

For questions or additional information, contact your campus's Business Services Office.

Updated July 17, 2025