Skip to main content

WebAdvisor and Blackboard Help

After you're admitted to TCC, you have access to both WebAdvisor and Blackboard.

With WebAdvisor, you can:

  • Register and pay for classes
  • Check your grades and financial records
  • Find your student ID number
  • Update your personal information
  • Request your official transcript

Use Blackboard to keep up with your coursework and sign up with campus clubs and organizations.

Watch How to Log In to WebAdvisor

Learn about logging in to WebAdvisor for the first time and important student account links.

Log In Help

How do I log in?

You will need to know your student ID number for your first time logging in. Reference earlier email communications or student records to retrieve your student ID number.

  1. Visit either WebAdvisor or Blackboard
  2. Enter your myTCC email address (firstname.lastname@my.tccd.edu) for your username
  3. Enter your default password
    • Default password: Tcc + 7-digit student ID + 6-digit Date of Birth (MMDDYY)
    • Example default password: Tcc1234567010191
  4. Update your password
  5. Register for Self-Service Password Reset
  6. Continue with login

What are the password requirements?

Your password must include:

  • One upper case letter
  • One lower case letter
  • 12 characters in length

Your password cannot include:

  • Your name
  • Your birthday
  • Your student ID number

I received a message that my account is archived. What do I do?

If your account has been archived, complete the account recovery form.

Once you've completed this form and your account has been recovered, you'll receive log in instructions via the personal email you provided.

What if I don't know my password?

If you do not know your password or need to change your current password, visit the WebAdvisor Password Menu.

What if I don't know know my username, or what should I do if I'm getting an incorrect username error?

If you don't know know your username or are are receiving an error of "This username may be incorrect", visit What's my user name? to verify your current username.

I can log in to WebAdvisor, but when I try to log in to Blackboard, I get a single-sign-on error. Why can't I log in to Blackboard?

If you haven't taken a course in the last 4 years, or haven't been enrolled in the last 365 days, you won't have access to Blackboard. Once you've enrolled in and paid for a course, you'll be able to log in to Blackboard.

You may experience up to a 12-hour delay following enrollment before you're able to access Blackboard.

I can log in to WebAdvisor, but when I try to make a payment or access another application, I get an error that the link isn't working. What does this mean?

This means you've used the same browser to access other accounts. In most cases, clearing your browser's history/cache before logging in again will fix this problem.

How do I register for classes in WebAdvisor?

Learn how to register for classes online, or view our visual step-by-step guide (PDF)Listen.

What if I still need help?

If you experience an issue, please call Tech 24/7 at 817-515-8324 or submit a ticket to the Help Desk/Service Center.

Updated September 01, 2020