Computer Support Specialist

Explore on This Page

• Our Program
• Degrees & Certificates
• How Much Time & Money to Finish?
• Earn More Choices & More Money
• Start on Your Pathway!

Our Program

Why Choose Computer Support Specialist?

• Use both technical & people skills in this customer service field
• Have room to grow & specialize
• Use your problem-solving skills every day
• Have some flexibility in your schedule: day shift, evening shift, weekends, etc.
• Collaborate with others in a generally non-competitive environment

Prepare for What You Will Do at Work

• Identify the needs of a computing center
• Get, maintain & license hardware & software
• Develop rapport with users & lead them through problem-solving situations
• Analyze, diagnose & solve user hardware- & software-related problems
• Maintain problem logs

Marketable Skills You Will Learn

• Critical thinking
• Reasoning
• Communication
• Personal and social responsibility
• Teamwork
• Computer literacy

Before You Enroll, Think About:

• You will need to be able to communication effectively over the telephone or via messaging.
• 3 skills or work style traits that will help you succeed in this field:
  • Communication skills
  • Cooperation
  • Stress tolerance
• Being a lifelong learner will help you advance in your career because you will always need to keep up-to-date on web programming languages and be able to apply new knowledge to your work

Need a boost to get ready for college?

Talk to your advisor about Developmental Studies if your TSI scores say you need some help in math or reading and writing.

Degrees & Certificates

Explore the TCC Catalog and view the list of courses you will need to take for your degree or certificate.

Certificate

This program is pending approval for deactivation. Effective September 1, 2026, new enrollments will not be accepted.

Level I

• Information Technology: Computer Support Specialist
  (Customer Service/Call Center/Teleservice Operations)

Continuing Education Programs

• Cisco Support
• Computer Network & Cybersecurity Technician (CNCT)

How Much Time & Money to Finish?

2025–2026 Academic Year

Notes:

• Tuition is based on in-state, in-county rates.
• Totals do not include textbooks and other materials.

Continuing Education Programs

Time commitments and fees vary depending on the course.

Earn More Choices & More Money

Transfer to a college or university to continue your studies. Earning a bachelor’s degree opens the door to promotion opportunities.

Next steps

• Talk to your advisor about planning for transfer
• Explore transfer schools

Start on Your Pathway!